Cost
Cost of the subscription is €38.85 a month.Why €38.85?
We added up the total number of classes we expect to run in the year and divided by 12, to make 12 easy monthly payments, instead of the bulk payments used before
Only 3 classes this month?
We expect to run 14 classes over a 4 month period, averaging 3.5 classes a month.
Some months will have 3 classes, others will have 4, or even 5. But you will still pay the same rate as it balances out over the months
When is payment?
Payment is automatically taken on the 1st of each month.
If you sign up after the 1st, you can still join for that month and a "cover payment" will be added to the next payment
What about cancelled classes?
Where possible, we will add them to the next available date in the calendar e.g we tend to take off most bank Holiday weekends, but will add in missed classes in, if needed.
What is the cover payment?
The cover payment is €10 per class remaining in the month, up to a max of €38.85. If you sign up after the 1st but before the first class, you will be automatically charged €38.85
I want to cancel my booking
No problem. Just email littlepuckrs@gmail.com 24 hours before the 1st of the month, to ensure we get a chance to cancel it. Cancellations can only be done on our end.
Why is my venue not subscription?
Some locations (e.g. secondary schools) run multiple other events throughout the year, making it not possible to offer the consistent classes that we run elsewhere. In this situation, we may lose a number of weeks per month, so we decided to not use subscription in these venues.
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Why did you change from previous model?
This model is more user friendly on all ends. Parents only need to commit to one month at a time, instead of the previous 7-8 week block booking. Spreading the cost for parents over months instead of a lump payment up front also helps people. And finally, the certainty of knowing the class is booked and not a case of "Did we pay for this new term"
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Questions?
If you have any questions which were not answered here, please don't hesitate to contact me on littlepuckrs@gmail.com
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Contact
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